What is it?
VoIP stands for Voice Over Internet Protocol. It means your business can reap the benefits of using an internet connection for phone calls (the Cloud), rather than a traditional phone line.
What are the benefits?
Phone call costs are greatly reduced, or in most cases free!
How does it work?
Analogue Telephone Adaptors (ATAs)
ATAs are analogue-to-digital converters. They’re the simplest and most widely used method of setting up VoIP. They enable you connect your normal phone to your computer or the internet, and then convert the analogue signal to a digital data, or IP packet, for transmission over the Internet.
This is the easiest method to use VoIP. It only requires each computer to have the software, a microphone, speakers, a sound card and an internet connection. Aside from your Internet Service Provider (ISP) fees, there is usually no cost for computer-to-computer calls.
Internet Protocol (IP) phones
IP phones look like normal phones but instead of having a standard connector, they have an Ethernet connector. The Ethernet connector connects the phone directly to a router, and has all the necessary hardware and software inbuilt to make an IP call.
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