An OPC Managed Service Solution (MSS) can provide your organisation with either full or supplemental proactive support of your IT. It’s like having your own IT department – 24/7 if you need it - without all the overheads and will leave you free to focus on running your business while we watch over its heart.
So much easier
We offer a range of tailored, proactive support programs to meet your specific needs for a fixed monthly fee to make your budgeting and business planning so much easier. We are committed to ensuring that your organisation maintains and improves on its capacity to utilise the infrastructure and resources that you have in the most cost-effective manner.
Supported by the Service Desk team, your infrastructure, however small or complex, will be monitored by our sophisticated remote monitoring toolsets which means we will invariably know if there is an outage, disruption or failure of some sort before you do! These tools enable our specialists to interrogate IT systems and they can often take remedial action without attending onsite, keeping downtime and costs to an absolute minimum.
Qualified expert support at your fingertips
OPC will structure a resourcing profile to meet your needs. Sometimes it just doesn’t make sense to keep a full time employee on board if your needs don’t require it. The OPC specialists that provide your onsite and remote support are highly skilled across a broad range of technologies and they maintain the highest accreditations to remain at the leading edge of their fields of expertise.
If you want to realise greater efficiencies and work with people you can trust, rely upon and are accountable, and who know your infrastructure inside out, then leave i.t to us.